See What Your Neighbors Are Saying About Lambert Plumbing & Heating, LTD:
As a long time customer of Lambert Plumbing & Heating, Ltd, I'd like to say their service has always been excellent. The staff is considerate, polite and efficient starting with the first contact and voice you hear on the telephone. Information about address, nature of problem etc. are noted quickly and accurately and a realistic time for appointment is made. That appointment is KEPT and a clean truck and uniformed Plumber arrives on your doorstep. Those I have met have been friendly, personable and efficient.My most recent call was for a repair of leaking pipes in the ceiling. Ryan came, surveyed and completed work in jig time. Clean-up done and cost was fair and reasonable. Hurray for good work and nice people.
| - Lorna Gibbs, |
We are so pleased with how we have been treated by your employees. Bobbie made a clear effort to ensure that we were not overcharged. She is also the first person in our 8-year history that got our name correct right from the start (black 2 blond instead of black to blond). Les and Steven were clearly experienced in anticipating problems and resolving unusual situations. They were very accommodating when we needed to interrupt their work because we needed hot water for our clients. When faced with a difficulty they chuckled and attacked the problem rather than whining about how nothing is easy. When their work was done, they left the place spotless. You are our new plumbing company!
| - Black 2 Blond, |
Kitsilano Hair Salon, regarding the installation of a hot water tank in cramped quarters 8 feet off the ground
|Late Friday night on April 30th 2011 I got a phone call from a resident regarding a water leak. I called Lambert Plumbing's emergency line while I was on my way to check it out. I got to the apartment in 8 minutes, the plumber Steven arrived 24 minutes after my call. Steven opened the ceiling immediately, found the pinholes and clamped them. Also, I had left a fan in front of the apartment for Steven and he managed to put it under the wet area and ran it to dry the apartment's ceiling for the next 72 hours. |
Steven is always doing more than his duties require. He is helping a lot by taking additional responsibilities and initiatives. Steven is always hardworking and reliable. This is not the first time that Steven has come to help us in a fast and absolutely professional manner.
Bobbie, I would like to express my appreciation and thankfulness to Steven.
|- Deyan, |
Manager of a North Vancouver housing complex
Carol from North Vancouver called to say how happy she is with the services Lambert Plumbing and Heating provided her, both the office and the technicians (Les, Chris and Steven). She's moving and she plans on referring us to all of her new neighbors in the strata.
|- Carol, |
North Vancouver resident
Our caretaker Deo was quite surprised that Jace could work alone without calling another plumber; did not spend time standing around; and focused on his work instead of texting or talking on the phone. Deo had a grin on his face when he told me that his guy Jace knows how to work!
|- Rich, |
President of Vancouver Strata Council
|Mrs. Nadeau was very happy with Ryan and Joey for staying late until her HWT was installed.|
|- Vancouver , |
On behalf of West Side Family Place, I would like to thank you for your professional help in solving our recent drainage and plumbing problem. Prior to contacting you, we had received three other quotes at considerably more cost. However, what we did not realize until talking to you, was the fact that we were also misinformed as to the location and to the extent of the repair. Had we accepted the other contractor's work, we would surely be facing another drainage problem six months from now.
Vince, you took the time to find the exact location of the problem and explain it clearly. You also made the accurate assessment that some of the damage was on the City of Vancouver's property and not within our property boundaries, relieving us of yet further expense. Once you and your staff began the job, we were impressed with how quickly it was completed. The most pleasant surprise came when we received your invoice. We are extremely grateful for your consideration that we are a non-profit society and for the generous discount you gave us. At the present time, when we are faced with considerable funding cuts, the gesture was truly appreciated.
Vince, your honesty, professionalism and integrity are refreshing in today's business world and we would highly recommend your services. Please do not hesitate to have potential clients contact us for a reference.
|- Letizia M, |
Executive Director of West Side Family Place, Vancouver
We wrote to highly commend Lambert Plumbing and Heating Ltd for their excellent service at our home this week. The work we requested included fixing a problem we had discovered which had been caused (and left undisclosed) by another company. The work was completed exactly as per agreement, on-time, without mess, and we feel represented very good valve for money. The work was done by Service Technician, Les Van Ness, who was fully competent and completed the work and clean-up in a thoroughly professional manner. He has our highest recommendation.
| - Dr. Adrian W, |
Two very big thumbs up! I am so impressed with your services right from the start when arranging the appointment, through to the end of the job.I have already recommended your wonderful, courteous, professional services to others. Thanks for everything! I know who I will be calling if I need a plumber again.
| Lisa H, |
You've got yourselves a new Customer! One of your employees, Chris came and fixed our furnace today. He was courteous, respectfully friendly, and seemed very efficient. It was easy and pleasant doing business with you. Bobbie, who answers your phones, was equally courteous and helpful.
We've owned our first house for four years now, so we'll be needing some maintenance in plumbing and heating. We'll call you. Please add us to your emailing list if you have one. Thanks very much for the great service.
| - Jill S, |
|As you can appreciate, having to replace the boiler & water tank is not usually in one's plan for the second week in January. |
We thank you for making the experience somewhat less painful! From the estimate to completion time, the job was handled with courtesy, efficiency and professionalism. Special kudos must go to Les who worked with diligence and highest standard of ethics to get the heat back on as quickly as possible. He is indeed an asset to your company.
Thank you all for a job well done! Without hesitation, we would recommend Lambert Plumbing & Heating in the future.
| - Al & Jeanne, Surrey Resident |
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On demand water heater and air conditioning unit
Bridget - New Westminster, BC V3M 6T3
Lambert Plumbing was extremely professional in every aspect! Right from the initial meeting and quotation; Office personnel; and installation staff. We had the most interaction with the installation staff, Jun, and it was all excellent! Jun was always courteous, professional, extremely competent and very helpful. We would not hesitate recommending Is Lambert Plumbing to anyone. Their prices were competitive and their work was superb!
J - Vancouver, BC V5K 1T1
We have always used Lambert for our heating and cooling needs - since the 80’s! Now in our new space, we had A/C installed and Vince gave us some excellent advice, options and competitive pricing. Installed by professional experts quickly and efficiently. Looking forward to a cooler summer! Highly recommend.
knowledgeable, great advice and service
Hui - Vancouver, BC V6P 2R9
Quick Response to Emergency
Patricia - Vancouver, BC V5N 1K6
Jun was both thorough & helpful.
Kate - North Vancouver, BC V7G 2T5
Excellent & professional service from Ryan. He even sent me photos of the new faucets afterwards. I was away. Very helpful! Thank you.